Customer Testimonials

I have used Jeff's team too many times to count over decades in multiple job roles. Every single time they have hit the mark on what I wanted, on time, in a friendly manner. Jeff and his team develop relationships as much as they produce quality work and I am constantly reminded how well they have developed their business by watching their footprint grow. Your team is wonderful, and your entrance displays shine like your business. Thank you for all you do!

Bill Sommermeyer

Area Director
Cheddar's Casual Cafe

Jeff,

We couldn’t be more pleased with the outcome! What a fabulous presentation. I am sure that each and every one of the players will be honored to receive them and to display them.
Thank you and your staff for all the hard work and for expediting this project for us.

GO STARS!
Warmest Regards,

Jana L. West

Dallas Stars Hockey Club

I want to say thank you to Jeff and Garrett for your help in getting our order done by such a quick deadline and they were Perfect as always. You guys do excellent work and are so friendly every time I had to call or come by. Again Thank you So Much!!!

LaVada Brown

Lucas Fire Department

Hi Garrett & Holli,

I want to thank you both for the monument award you and Holli prepared and created for my Mom's 75th Birthday. My brother and I flew in to present her with it at a surprise birthday party for her last Friday night. She was absolutely surprised to see us but the monument award was absolutely the big hit of the entire weekend. She will proudly display it and read it frequently for the rest of her days here.
The care and thought you both put into preparing this for my Mom certainly showed throughout the entire process of creating it and is deeply appreciated by all of my family including me.

Thanks so much!!!

Steve Gough

Thank you for your follow up email! I think everything turned out great. The students loved the design. Thanks for your help and I look forward to working with you in the future.

Andy Murphy

Director of Bands

Legacy Christian Academy

I LOVE IT!!! I’ve been raving about it to everyone at the museum!! See what good customer service does!
All I can say is… you guys deserve ALL the business in the world. I hope we will get to do some more work together.

Patricia Martin

Senior Development Officer

Museum of Biblical Art

Jeff,

Please thank your employees for staying a little late for me to pick up my order. Everything looks great.

Pat Henderson

Dallas ISD

Jeff –

First and foremost, I appreciate so much how quickly you always respond and take care of our needs. Your work is exemplary and the turn- around time is beyond reproach. The AAI Team is truly nothing short of spectacular.

QMACS Corporation

Thank you for taking care of this last minute job for me and for the notepads for the goodie bags. It's greatly appreciated. The feedback on google didn't lie...your customer service is unsurpassed.

Rob Guy

Christian Chapel Temple of Faith

Jeff,

Your whole team does a fantastic job. I always enjoy working with you guys, and I have no problem sending my customers to your store.
Thanks again for all your hard work.

I really do appreciate it .

Michelle Crissup

Customer Service Representative

Integrated Media Solutions

Space and Airborne Systems

Raytheon Company

Many thanks to you and especially to Kathy! The trophies were amazing. The large trophy was a huge hit! Our CEO was overwhelmed at the creativity and even more so that I managed to get individual trophies, the large trophy and the plaque all done with only one hours notice.

Again, thanks to everyone at aai Trophies for making this happen.

You all are simply the best!

Kind Regards,

Mary W. Schimmel

Manager of Human Resources

Superclean Service Company

Jeff at AAI Trophies ALWAYS exceeds my expectations. He ALWAYS meets or beats deadlines and is willing to help my company out in any way possible. I would highly recommend his company. I would never even think about using anyone else!

Kim Tullos

Vice-President of Marketing

K. Hovnanian Homes DFW

“I’ve been using aai Trophies for all of my trophy and awards over the past seven years. The staff is always helpful in designing the award and completes the order on time, every time! I’ve really enjoyed doing business with aaiTrophies and would recommend them for your award needs!”

Jeff Clarkson

Head Boy’s Basketball Coach

Naaman Forest High School

"Thanks for the help w/the SPCA trophies. Your staff is very helpful and patient. Please pass along a special thank you to Lenny. The engraving looks great. Thanks R.D."

Rob Dixon

Vice President Retail

Hill & Wilkinson

General Contractor

"Dear Jeff, Lenny and Holli,

Thank you all so very much for all your help on my project. The plaque is absolutely gorgeous and exactly what we wanted. Lenny, thank you for your patience. I just handed the plaque to the attorney and he absolutely loved it as I knew he would. He said "it is perfect."
I just wanted to give you feedback which I know is so important to any business especially in this economy - as well as let you know that I knew to go to you first because of the way you helped me out when I was with the Crohn's and Colitis Foundation.
You are now setup as Marketing's "official" go-to company for trophies and plaques in Dallas. “

Many thanks,

Rachel Wallace

Marketing Coordinator

Locke Lord Bissell & Liddell LLP

“Excellent service!"

Sincerely,

Stacie Hughes

Peer Review Administrator SPE

“Yes! The awards I ordered looked great and were very impressive all lined up on the table at the Awards Dinner. Thank you!”

Debby Eastland

Bank of America Home Loans/SVP

“I have been a proud and loyal customer with aai Trophies for six years now! Time flies when you are having fun, and that is exactly how I would describe Jeff and the staff at aai: Fun! Anytime I need something done in a fix, they get it done. And those times that I am actually organized enough to plan ahead, Jeff gives me all kinds of beautiful options from which to choose. I host a golf tournament every year in the spring and they customize my work to match the event's theme. aai ensures that their trophies will be the ones to shine in a trophy case! “

Lisa Sadler

Golf Coach

Frisco Texas ISD

“I work at Lovejoy as the Athletic Secretary and take care of orders and invoices for our many sports. I have found the order process when working with aai to be fast, accurate and efficient."

Thank you,

Linda Green

Athletics Admin. Asst.

Lovejoy ISD Athletics Department

“aai Trophies' service and products are simply the best! aai takes care of my Golf teams at a moment's notice. Jeff and his staff have amazing customer service where my satisfaction is always most important. Thanks aai for all of your suppport of the Richardson High School Golf program!
Thanks a million!”

Lyndal Weaver, Head Golf Coach

Richardson High School

Jeff,

Love your approach to business and communications. The thumbs up and the voice over complete with Texas accent really makes you guys approachable. Love it.”

Dave Scott

4 Alarm Studio

"When I took over as the President of the Southwest Preparatory Conference I felt we were spending too much money on our championship trophies. I wanted them to be quality but really did not want to commit to the current spending. Jeff at aai Trophies and Awards worked with me to find a great quality product that was still impressive but much easier to handle within our budget. We redesigned our medals during my tenure and Jeff helped me every step of the way. He was always prompt with the orders and always followed through with any requests I had. On a rare occasion when the final product was not to my exact specification he made it right. You can't go wrong working with professionals like Jeff who have extremely high expectations and work hard for the customer. Even though I have moved from the Dallas area and there are trophy companines on every corner in Houston, I still work with Jeff for my award needs. I can recommend Jeff and aai Trophies and Awards without hesitation".

Cindy Gough

Kinkaid School,Houston, Texas

“Jeff,
Thank you for spending the time with me to determine what I needed while on the phone. When I came into your shop, there was a wonderful lady who did the same. I understand that the retail customer who needs just one thing takes up valuable time that could be spent on larger consumers. I, however did appreciate her undivided attention. I also appreciated Lenny's fast and artistic response to my engraving needs.
I do not need this until around 5/27, however he responded back to me very quickly and with an artistic flare that I didn't expect. Again, much appreciated. I can say that I will recommend you to all that I speak. “

Thanks again,

Rosiland Rhoton

Fireballs Soccer Mom

“Jeff,

This (magazine) article represents everything you are – good person and good businessman. Congratulations on this. I know you are proud of your shop and you should be. You have put in lots of time and work to make this a success. Great job.
Keep on selling and keep doing a wonderful job for all of your customers!!!

You da man baby!!!”

John A. Bottone

Knock-Out Specialties, Inc.

“Over the past decade aai Trophies & Awards has been the mainstay in my many needs for award presentations. They have supplied my need as President of the Texas Association of Fire Educators, Southwest Fire-Rescue Conferences, Garland Fire Department, Berkner High School Booster Club, Dallas Select Football League, and Richardson Rams Youth Football Program. Jeff and his dedicated staff have always impressed me by their creative ability to provide unique awards to fit my desire to be on the cutting edge in my award presentations. Not only could they meet that demand they always provide expedient service to meet my time requirements. I also love the fact that I can come to them with an idea, and if they currently don’t supply what I am looking for, they research, create, and even develop themselves just the right award fitting my desire. You absolutely cannot go wrong with using aai for your award presentation supplies.”

Capt. Jeff Tokar

Garland Fire Department

"We have been working with aai Trophies for over 10 years. During that time we've found the service to be great. The employees are friendly and our projects have all been on time and high quality."

Tim Carroll

Public Information Director

Allen ISD

The Richardson ISD athletic department has used AAI Trophies and Awards as their exclusive awards supplier for thirteen years. Jeff Karnuth, owner of AAI has proven himself and his company to be prompt, accurate, and customer friendly. The awards that we purchase are always top quality. Contestants are proud to display the awards. I personally recommend AAI and would challenge any other competitor to offer the quality and service this team is known for.
A few years ago one of our coaches realized at 10:00PM the night before their tournament that she had failed to order her awards. I contacted Jeff (on his personal cell phone) and told him of the problem. Jeff said, “not to worry” and met me at the trophy shop. He created the order and saved the day.
Business is about strong relationships and trust. You need to know you can count on the vendor to do their part. Jeff personally checks every order to ensure quality. I recommend you give AAI an opportunity to earn your business. They do a great job and work hard to provide competitive prices.

Bob Dubey

Athletic Director

Richardson ISD

"I have been ordering my trophies through aai for over 10 years now. Jeff provides me with excellent service at a great price. I have been impressed with the quality, variety and personal uniqueness of the awards he has provided to me. I continue to recommend using aai as a trophy and awards provider to several of my colleagues in Parks and Recreation.”

Rick Lung

Athletic Supervisor

McKinney Parks and Recreation Department

“aai Trophies & awards "They are first class people who provide first class product at a great price!"

Doug Bleadorn

Head Basketball Coach

"aai Trophies is quick to take care of all my trophy orders they always have suggestions as to how I can make the awards look much better. Jeff Karnuth (and his entire staff ) know the ins and outs of the business and go the extra mile whenever I do business at his shop. Selection is outstanding and if you don't see it........ask and he will work to meet your needs ! I have done business with Jeff for over 10 years now and seen his business grow leaps and bounds ! Customer service seems to be priority #1 at aai Trophies . "

Tom Quigley

Williams High School